Hotel ERP
Hotel ERP for front office, folio, and OTA stays
Kapish keeps reservations, room status, guest folios, and night audit in one desk built for Indian hotels. Walk-ins and channel bookings share the same calendar — so reception and accounts stop arguing over two ledgers.
Independent hotels, boutique stays, and small chains that need serious ops without a heavy IT project.
- 30-day free trial
- No credit card required
- Made in India
Capabilities
What the hotel module covers
Practical workflows for day-to-day operators — not a vague feature checklist.
Reservations & stay calendar
Create walk-in or advance bookings, assign rooms, track arrivals and departures, and keep group stays organised from one calendar.
Front office & check-in
Check guests in with ID details, rate plans, and meal inclusions. Transfer rooms when plans change without rewriting the folio by hand.
Guest folio & GST billing
Room charges, extras, restaurant postings, and payments land on one folio. Split bills and print GST-ready invoices when the guest settles.
Housekeeping & room status
Dirty, clean, inspected, and out-of-order states update the board so sales and ops see the same availability.
OTA & channel bookings
Bring MakeMyTrip, Booking.com, and similar channel stays into the same desk as direct bookings — one arrival list, one folio trail.
Night audit & daily close
Close the day with occupancy, revenue, and outstanding balances summarised for managers — not a pile of spreadsheet exports.
Guests, corporates & agents
Keep repeat guest profiles, company accounts, and travel-agent bookings with history that reception can actually use.
F&B posting & outlets
Post restaurant and room-service charges to the stay so food revenue does not live in a separate orphan POS.
Stock, vendors & expenses
Track hotel purchases, stock movements, and expenses alongside property ops so finance sees the full picture.
Staff roles & Google Business
Limit front desk, HK, and cashier access by role. Connect Google Business Profile to improve local Maps visibility for the property.
On the floor
Housekeeping and rooms that match the front desk
Room status updates flow from housekeeping into the live board. Maintenance flags, amenity kits, and inspection notes stay attached to the stay — not buried in a chat thread.
Compare thoughtfully
How Kapish compares to typical hotel tools
Many hotels juggle a front-office product, a separate POS, and spreadsheets for OTAs. Kapish is built so those pieces talk to each other — without naming other vendors.
| Capability | Typical ERP / tool setups | With Kapish |
|---|---|---|
| Walk-ins and OTA stays | Often split across channel inbox + property software | One calendar and folio trail for direct and channel stays |
| Room status vs sales | Housekeeping updates lag the front desk board | Live dirty / clean / inspected states on the same desk |
| Restaurant charges on stay | Manual posting or end-of-day reconciliation | Outlet charges can post to the guest folio |
| GST-ready settlement | Export then rebuild invoices in accounts software | Folio settlement with GST-aware billing in product |
| Owner morning view | Multiple logins and delayed reports | One dashboard briefing across rooms, dues, and channels |
FAQ
Questions owners ask before switching
Is Kapish suitable for a small independent hotel?
Yes. The hotel desk is designed for properties that need front office, housekeeping, folio, and GST billing without hiring a full IT team. You start with the modules you need and grow from there.
Can OTA bookings appear with walk-ins?
Channel reservations from sources such as MakeMyTrip and Booking.com can sit on the same calendar and folio workflow as direct stays, so arrivals are not managed in two places.
Does the hotel module include GST invoices?
Guest settlement supports GST-aware billing and printable invoices from the folio, so accounts does not rebuild every stay from scratch.
How long does setup usually take?
Most teams map rooms, rates, and staff roles in a day and run a short parallel period. A 30-day trial lets you test the desk with real arrivals before you commit.
More modules
Related Kapish desks
One login covers every storefront you run. Explore neighbouring modules.
Run the property from one calm desk
Start a free trial, load your rooms, and see arrivals, folio, and housekeeping on the same login.